Game is crashing after new update

  • Papkin7169
    Rogue

    I just instaled the new update and after 1 min of playing game is crashing. Tried checking steam files, download newest graphics drivers and restart computer(ofc).

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  • DERTEENAIMZ
    Marauder
    Insider

    Same thing is happening to me too. I crash about every 2 minutes now with the new update. I’m on a one x using an ssd. Another person in my crew is crashing too

  • CptKillmore
    Seafarer
    Insider

    same issue here also. edit.. on wife's account..

  • JeroenXP1
    Ship Mate

    Same issue + my game is in Japanese xD

  • Musicmee
    Vanguard
    Insider
    Moderator
    Founder
    Deckhand

    @covdad @DERTEENAIMZ @Papkin7169

    Ahoy maties!

    Sorry to hear you are having a rough sail with the new update. When you have a moment and if you haven't already, please make sure you submit a support ticket using the link below. Player Support will be very interested to get to the bottom of your issues.

    Contact Support

  • StillVill
    Vanguard
    Insider
    Founder

    same issue, i hosted a galleon without issue. No crashes, but whenever my buddy joined he would crash

    Then instead he hosted a galleon, I crashed everytime, as did another one of my friends who joined him.

    These servers are kinda borked right now

  • Papkin7169
    Rogue

    @stillvill said in Game is crashing after new update:

    same issue, i hosted a galleon without issue. No crashes, but whenever my buddy joined he would crash

    Then instead he hosted a galleon, I crashed everytime, as did another one of my friends who joined him.

    These servers are kinda borked right now

    I got the same problem. Whenever I host it's ok but when I try to join someone game crashes.

  • MajinAngel
    Seafarer

    I’ve crashed after a minute of playing too. I’m on Xbox one. My wife and daughter played fine without any crashes. The only difference between our accounts is that I’ve bought the season pass and they haven’t. And my game is the one that’s crashing. I can’t play for more than one minute without the game freezing for a second before sending me to the Xbox main menu

  • AlaskaGrown49
    Commander
    Insider

    i have not had any issues myself, but every time someone tried to join my game through LFG, they crashed within 1 to 2 minutes. Some tried multiple times to join. Something seems to be off right now. I am on PC.

  • Arthix4905
    Rogue

    Same here, Windows Store version, but only when there are loots on the ship.

  • darkinz77
    Captain
    Insider
    Founder

    my friend have the same problem , she on xbox and she crash not even 5 min in the game . i also notice some perfomance drop sometime like going close to 60 fps on pc . i think the update did something with the perfomance causing sot to freeze and crash on some old xbox and maybe even on some pc.

  • Gontrop
    Captain
    Insider

    Same here. 3 persons always disconnecting on my boat.

  • MaizmO1843
    Rogue

    Same Issue here. Had this problem for a long time now, but today after the update, i crash almost every 2 minutes. Game is unplayable at the Moment and i cant create a ticket, because the site is not working and redirects me to the xbox front page

  • Musicmee
    Vanguard
    Insider
    Moderator
    Founder
    Deckhand

    Ahoy maties!

    Quick update on this issue.

    The team are aware of some players encountering game crashes. We are investigating the issue and will update you when we have more information. Thank you for your patience.

    Via: https://twitter.com/SoT_Support/status/1362518939855642624

  • WolfManbush
    Legend

    aye

    she be crashing harder than my sloop into a rock while I'm daydreaming about Gene Wilder performances and crockpot recipes for st patties day

  • CrashanBurn78
    Master
    Insider
    Founder

    Same thing is happening to me. Everything was fine for an hour maybe two then anytime I join a crew it crashes after a minute. Happened 9 times already.
    Playing on series x

  • Rauppy
    Rogue
    Insider

    @papkin7169 same issues here, being on a sloop seemed to be fine for an hour or two but when i switched to a galleon it crashed after about a minute of gameplay

  • xTheCronic420x
    Rogue
    Insider

    It's been 4 hours these problems started you'd think they would been solved by now

  • goshdern
    Rogue
    Insider

    Same issue here. Xbox one x. Has crashed 8 times now after just a minute on a brig.

  • scelesticscylla
    Rogue
    Insider

    Same thing here, was fine for about 10 - 20 minutes until a random crash where it said my driver crashed? And then anytime I load into game it works for a few moments and I can walk around and such but then I just crash to desktop without any error code or anything now. Just everything freezes and then boom desktop. Putting in a report right now as well.

  • HeyMarce4492
    Seafarer

    @papkin7169 Same here. Im playing in Xcloud. I can play the rest of the games without problems, but when I start the adventure SOT It Freezes and crashes.

  • Alucard3135
    Commander
    Insider
    Founder

    How is it crashing for you? For me the image freezes for 1 second and the audio freezes too and it just get me back to xbox dashboard. I'm on series x

  • Ycare
    Ship Mate
    Insider

    This is affecting multiple users. Yesterday during a session I had 4 different players affected by this when joining my session. Some of them even spawned dead or without skins, but all ended up crashing back to desktop after ~20s of playing.
    We tried asking one of the player to host the game instead and start from scratch, it seemed to work, but then when one player left and others tried to replace him: the same thing again, crash for every single one of them.

  • VVasted Ghost
    Seafarer

    This same issue started with me last night. I had been playing solo on a sloop for a few hours and tried to invite a friend to join me. He couldn't be in my game for more than a minute without the game freezing, audio freeze and gameplay freeze then he dropped back to the Xbox home screen. I then tried to invite 2 different players to my game and they had the same issue. This has now happened to me this morning when I try to join a friends lobby in the same fashion.

    Hope this gets resolved soon.

  • Onijix
    Master
    Insider

    Was playing with a friend for 4 hours. I was host on a sloop (closed crew). I noticed the audio started hitching, cutting in and out. 5-10 minutes later the game client crashed. Since then, I 've tried rejoining my friend (same crew/ship) around 10 times now, but I crash within a minute of joining the session.

    Troubleshooting Steps:

    • Installed the most recent Windows update
    • Installed the more recent Nvidia Driver update
    • Performed an integrity check on the game client after loading the game (Windows Store version)
    • Restarted computer (during Windows update)
    • Disabled Xbox Game Bar
    • Ensured no other overlay was active (Discord etc.)

    Error:
    Faulting application name: SoTGame.exe, version: 0.0.0.0, time stamp: 0x602a98f3
    Faulting module name: SoTGame.exe, version: 0.0.0.0, time stamp: 0x602a98f3
    Exception code: 0xc0000005
    Fault offset: 0x0000000002f59a31
    Faulting process id: 0x4794
    Faulting application start time: 0x01d706d2d130631f
    Faulting application path: C:\Program Files\WindowsApps\Microsoft.SeaofThieves_2.98.6160.2_x64__8wekyb3d8bbwe\Athena\Binaries\UWP64\SoTGame.exe
    Faulting module path: C:\Program Files\WindowsApps\Microsoft.SeaofThieves_2.98.6160.2_x64__8wekyb3d8bbwe\Athena\Binaries\UWP64\SoTGame.exe
    Report Id: d581598f-376e-4769-a275-2d4b2ec5bd88
    Faulting package full name: Microsoft.SeaofThieves_2.98.6160.2_x64__8wekyb3d8bbwe
    Faulting package-relative application ID: AthenaClientShipping

    Other Notes:

    • The most recent loot that was placed on the ship before I started crashing was an ammo crate.
    • After all the loot on the ship was sold, I stopped crashing.
    • I was playing in Devil's Roar on a Sloop doing an Athena's with Order of Souls emissary.
  • ajm123
    Legend
    Insider
    Founder

    I was having it happen on xbox series s

  • badben1985
    Castaway

    I joined my friends on the medium boat. It always crashes after 1 min.
    I created alone with the small boat and it seems OK for 10 min without problem.
    PC Win10, GTX 1060 last Nvidia Drivers.

  • HadesMars9429
    Marauder
    Insider

    Same problem on series X when i join an open crew

  • JadeScissors32
    Castaway

    Game crashing and is a Karma for disabling voice chat backup button... :)
    Just saying.
    Crashes are so bad that can't play the game. So is time to uninstall ?

  • RogueDK
    Seafarer

    Here is a partial workaround I found someone talking about on Twitter. It seems to work for me: You crash when your rejoining a previous session. What worked for me was starting a new game.
    Hope this works for you too.

  • badben1985
    Castaway

    @roguedk I did this and it worked for me after creating a solo game.

  • Krautty Jr
    Marauder
    Insider

    @papkin7169

    Same issue for me and my buddy. Sloop. Can't join another person's session.

  • CIearedBrowser
    Castaway

    Same here after updating drivers and restarting multiple times, still nothing. I joined and tried dropping my FPS cap to 60fps and rare graphics and it seemed to work. I know its not ideal but hey at least I can play.

  • A Ravens Cry
    Marauder
    Insider

    First few consecutive days off in a long while, and I can't use them to grind the pass due to the constant crashing on PC. Really hoping there's some sort of compensation, as I am incredibly frustrated right now.

  • scelesticscylla
    Rogue
    Insider

    Looks like putting in a support ticket is also warrenting a wait while they look into the problem. :c Guess all we can do is wait and hope this gets fixed soon so we can play again.

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