SoT Missing Entirely from Xbox Insider Hub

  • Need some help here... I got my invite, got told to DL the game via Xbox Insider Hub - yet it is just completely missing. I have an Age of Empires closed beta, but nothing about Sea of Thieves.

    I have followed all the support guides - I have signed in/out of account, I even created a new Local Admin Windows account - and signed into xbox/xbox insider on there and still nothing.

    I just want to play with my friends. I have tried contacting support on Facebook, Twitter, Reddit, and by email.

    Here is a screenshot of my invite:
    Invite Screenshot

    Here is what my Insider Hub looks like:

    Xbox Insider Hub Screenshot

    Anyone have any ideas??

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  • @flatspotting I see you are a Founder. Had you already downloaded the Technical Alpha? If so, you just use that same client as it was updated to the Closed Beta.

  • @flatspotting I had the same issue. after signing into xbox insider go back to the Microsoft store and look for sea of thieves beta. After signing into xbox insider i was able to download SOT Beta without a code from the Microsoft store.

  • @trippycow said in SoT Missing Entirely from Xbox Insider Hub:

    @flatspotting I had the same issue. after signing into xbox insider go back to the Microsoft store and look for sea of thieves beta. After signing into xbox insider i was able to download SOT Beta without a code from the Microsoft store.

    Sadly doesn't work for me - I do appreciate the idea though.

    This is a screenshot of the store:
    MS Store Screenshot

    In reply to the other poster - I had alpha access but I never downloaded it as I did not have time back then - this is my first try to play it.

  • @ionei-falcon said in SoT Missing Entirely from Xbox Insider Hub:

    @flatspotting I see you are a Founder. Had you already downloaded the Technical Alpha? If so, you just use that same client as it was updated to the Closed Beta.

    I had been invited to the alpha, but never downloaded it as I had no time to play back then.

  • @flatspotting And you are signed into the Insider Hub/Windows 10 Store with fLatspotting?

  • @ionei-falcon said in SoT Missing Entirely from Xbox Insider Hub:

    @flatspotting And you are signed into the Insider Hub/Windows 10 Store with fLatspotting?

    I am.

    fLatspotting

  • I’m having the same issue, SoT does not appear in the Insider Hub. I didn’t install the Alpha, and I received an invite via email over a month ago.

  • Hi there, could you please contact Support if you cannot see this in the Xbox Insider Hub. Thank you!

  • Is there supposed to be a button to launch it from the insider hub? or does it always send you to the microsoft store

  • @x306x-rod-farva The Insider Hub does not have any button to launch the game.

  • @khaleesibot said in SoT Missing Entirely from Xbox Insider Hub:

    Hi there, could you please contact Support if you cannot see this in the Xbox Insider Hub. Thank you!

    Thank you, I have opened a ticket.

  • @ionei-falcon This doesn't work and nobody has answered my post about the errors bronzebeard and fluffybeard , any help on this would be appreciated. I have the tech alpha and it wont get my 2 other friends past the matchmaking lobby portion

  • @vapor1080 This article has a list of beard errors and what to do about them. Had you already looked at this?

  • At this point I am hoping someone bothers to look at my support ticket before the beta ends.

  • @flatspotting They will don't worry :) They are working as hard as they can. Hope to see you sailing soon matey!

  • Sigh.

    Support replied, I was told to wait until the 26th... and if there was still nothing I could open another ticket. Too bad my free time to play was today and tomorrow. Guess no Sea of Thieves for me.

  • Bump - just in case someone out there has a trick since I posted this to fix it.

  • Re-Bump still hoping for help on this. Support ticket #2 I was told to wait until 3pm GMT (Past that now, no fix, opening ticket #3) Just want to play. Maybe someone out there has an actual fix.

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