random crash to desktop

  • Springfield1337

    Log Name: Application
    Source: Application Error
    Date: 01/25/18 23:03:16
    Event ID: 1000
    Task Category: (100)
    Level: Error
    Keywords: Classic
    User: N/A
    Computer:
    Description:
    Faulting application name: SoTGame.exe, version: 0.0.0.0, time stamp: 0x5a65debf
    Faulting module name: SoTGame.exe, version: 0.0.0.0, time stamp: 0x5a65debf
    Exception code: 0xc0000005
    Fault offset: 0x000000000208f30f
    Faulting process id: 0x3680
    Faulting application start time: 0x01d39653930d5eb8
    Faulting application path: C:\Program Files\WindowsApps\Microsoft.Wasserburg_1.73.5774.2_x64__8wekyb3d8bbwe\Athena\Binaries\UWP64\SoTGame.exe
    Faulting module path: C:\Program Files\WindowsApps\Microsoft.Wasserburg_1.73.5774.2_x64__8wekyb3d8bbwe\Athena\Binaries\UWP64\SoTGame.exe
    Report Id: c2cd2ab8-a39f-4e3e-a040-a2627d3b2ab8
    Faulting package full name: Microsoft.Wasserburg_1.73.5774.2_x64__8wekyb3d8bbwe
    Faulting package-relative application ID: AthenaClientShipping
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2018-01-26T04:03:16.489236300Z" />
    <EventRecordID>5979</EventRecordID>
    <Channel>Application</Channel>
    <Computer></Computer>
    <Security />
    </System>
    <EventData>
    <Data>SoTGame.exe</Data>
    <Data>0.0.0.0</Data>
    <Data>5a65debf</Data>
    <Data>SoTGame.exe</Data>
    <Data>0.0.0.0</Data>
    <Data>5a65debf</Data>
    <Data>c0000005</Data>
    <Data>000000000208f30f</Data>
    <Data>3680</Data>
    <Data>01d39653930d5eb8</Data>
    <Data>C:\Program Files\WindowsApps\Microsoft.Wasserburg_1.73.5774.2_x64__8wekyb3d8bbwe\Athena\Binaries\UWP64\SoTGame.exe</Data>
    <Data>C:\Program Files\WindowsApps\Microsoft.Wasserburg_1.73.5774.2_x64__8wekyb3d8bbwe\Athena\Binaries\UWP64\SoTGame.exe</Data>
    <Data>c2cd2ab8-a39f-4e3e-a040-a2627d3b2ab8</Data>
    <Data>Microsoft.Wasserburg_1.73.5774.2_x64__8wekyb3d8bbwe</Data>
    <Data>AthenaClientShipping</Data>
    </EventData>
    </Event>

    Log Name: Application
    Source: Windows Error Reporting
    Date: 01/25/18 23:03:20
    Event ID: 1001
    Task Category: None
    Level: Information
    Keywords: Classic
    User: N/A
    Computer:
    Description:
    Fault bucket 2034588179678694317, type 5
    Event Name: MoAppCrash
    Response: Not available
    Cab Id: 0

    Problem signature:
    P1: Microsoft.Wasserburg_1.73.5774.2_x64__8wekyb3d8bbwe
    P2: praid:AthenaClientShipping
    P3: 0.0.0.0
    P4: 5a65debf
    P5: SoTGame.exe
    P6: 0.0.0.0
    P7: 5a65debf
    P8: c0000005
    P9: 000000000208f30f
    P10:

    Attached files:
    \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERA072.tmp.dmp
    \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERA892.tmp.WERInternalMetadata.xml
    \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERA8A0.tmp.csv
    \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERA8A1.tmp.txt

    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_Microsoft.Wasser_27713bafd0162ff9b5cd8e2cc0bfcd6473c0b0_d061f738_090badc1

    Analysis symbol:
    Rechecking for solution: 0
    Report Id: c2cd2ab8-a39f-4e3e-a040-a2627d3b2ab8
    Report Status: 268435456
    Hashed bucket: 944e5539e09b9ffc8c3c4f2b71f50bad
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Windows Error Reporting" />
    <EventID Qualifiers="0">1001</EventID>
    <Level>4</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2018-01-26T04:03:20.005758800Z" />
    <EventRecordID>5980</EventRecordID>
    <Channel>Application</Channel>
    <Computer></Computer>
    <Security />
    </System>
    <EventData>
    <Data>2034588179678694317</Data>
    <Data>5</Data>
    <Data>MoAppCrash</Data>
    <Data>Not available</Data>
    <Data>0</Data>
    <Data>Microsoft.Wasserburg_1.73.5774.2_x64__8wekyb3d8bbwe</Data>
    <Data>praid:AthenaClientShipping</Data>
    <Data>0.0.0.0</Data>
    <Data>5a65debf</Data>
    <Data>SoTGame.exe</Data>
    <Data>0.0.0.0</Data>
    <Data>5a65debf</Data>
    <Data>c0000005</Data>
    <Data>000000000208f30f</Data>
    <Data>
    </Data>
    <Data>
    \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERA072.tmp.dmp
    \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERA892.tmp.WERInternalMetadata.xml
    \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERA8A0.tmp.csv
    \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERA8A1.tmp.txt</Data>
    <Data>C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_Microsoft.Wasser_27713bafd0162ff9b5cd8e2cc0bfcd6473c0b0_d061f738_090badc1</Data>
    <Data>
    </Data>
    <Data>0</Data>
    <Data>c2cd2ab8-a39f-4e3e-a040-a2627d3b2ab8</Data>
    <Data>268435456</Data>
    <Data>944e5539e09b9ffc8c3c4f2b71f50bad</Data>
    </EventData>
    </Event>

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  • BrodelWalker
    Founder

    @springfield1337 was this ever resolved? I seem to be having a similar issue. Launching the game goes to the main menu, and after continuing it closes to desktop without an error message. Pretty frustrating.

  • VivaceCar457143
    Founder

    19,6 gb it said now im on 24gb and nothing is happening. any mods? plis help i do not know what to do

  • Monkey D Pedram
    Ship Mate

    I'm having the same issue and the same windows error messages - it always happens for me after playing for about an hour or so, then suddenly the gray screen and crash

  • Connonach
    Marauder
    Founder

    Same crash.

  • dymusi
    Castaway

    same stuff here, is anyone getting closer to resolving it. Due to this I have to go back to port every 3 chests and even then I am sometimes getting unlucky...

  • KarateMonkey800
    Master
    Insider
    Founder

    I've started getting this crash, I'm opening a support ticket

  • StRoRo
    Marauder
    Insider

    I got the same crashes after the last patch, I cleared the game cache in Windows Add or Remove Programs control panel.

    Anyone else tried this?

  • markconway85

    @stroro did that resolve or still not working?

  • Mr Blue Playdoh
    Ship Mate

    Just saying im also having this but event 1000

  • EGGamer13
    Legend

    @Springfield1337 @BrodelWalker @VivaceCar457143 @Monkey-D-Pedram @Connonach @dymusi @KarateMonkey800 @StRoRo @Mr-Blue-Playdoh
    Raise a support ticket
    https://support.seaofthieves.com/hc/es/requests/new

  • Musicmee
    Vanguard
    Insider
    Moderator
    Founder
    Deckhand

    As this thread was 3 months old, and revived today, it will now be locked. Please feel free to contact support using the link above who will be able to help you further!

    A general reminder to all, please avoid reviving threads aged past 30 days, as it is considered a necro, and is against the Forum Rules.

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