Season 14 Update - State of Play

  • ---Post-Launch Update---

    Hey Folks,

    So for transparency this original post was written prior to us opening up the servers today and focused on sharing our state of play at Launch.

    With a few hours of Live play now under our belt it's clear that further issues have flown under our radar here and made their way to live.
    Its been incredibly disappointing for the team to see issues with the new features surface so soon and just reinforces our need to focus in on improving quality.

    The team have been investigating reports as they've been coming in and we'll be preparing a hotfix for early next week to begin addressing the high impact areas.
    I'll hold on the specifics for this hotfix as we pull together a plan, but have confidence that the team are aware of the prominent issues getting reported here and prioritising accordingly.

    I appreciate that folks are eager to see improvement in quality here and ultimately words aren't going to cut it, so we need to get stuck in and prove through our actions how we can make changes for the better here.

    Drew 'Sonicbob' Stevens


    ---Original Post---

    Hey everyone,

    It feels like a hot minute since my last State of Play update back in September, and it's with regret that I'm stepping in here to share an update on a few areas of Season 14's feature set today.

    You've no doubt heard me share updates previously about how our process isn't catching high impact issues on their way through our various testing phases; in previous updates that has often led to us being on the back foot reactively dealing with these issues in Live.
    While overhauling processes on a live game the size of Sea of Thieves are just going to take some time, we are already taking steps to become much more pragmatic with our risk assessment of issues and step up to make difficult decisions in order to protect the experience for all of you.

    As part of our Season 14 launch today, two features are going to be temporarily disabled due to the known but also potential impact they could have to the experience - Traps and Hanging from Ledges.
    Traps
    Traps provide a new tactic in a crews arsenal once discovered on islands and can be setup in a variety of scenarios to catch unsuspecting enemies (or crewmates if you are an absolute troll like me...).
    During the final stages of launch preparation however our team identified an issue caused by a recent bug fix that resulted in the trap's visual model floating and leaving an invisible armed trap behind.
    While the initial repro for this was considered an edge case, further testing has shown that this can be reproduced in much more impactful ways and therefore the impact of releasing in its current state is simply unacceptable.

    Hanging from Ledges
    A small part of the sneaking toolset but a clever one, allowing players to quickly hop over a ledge and hide from others onboard ships.
    While a small feature, it actually has a wide testing surface area - and in our final build we saw clear signals that game stability was being affected by players using this feature in a variety of scenarios like during server migration, joining sessions in progress etc.
    It's difficult for us to make the call to disable a feature at this late stage but we know that it's the right call to make to protect the stability of the game in Live.

    What's next for these?
    These features are now back under the quality spotlight and the team are taking a breath to assess the stability and quality bar of each and defining what remaining work is required.
    Both of these features deliver the opportunity for new stories and new tactics when sneaking around the world and we will therefore prioritise getting these shored up and back into your hands as soon as they are ready during the Season.

    But what about the Mimic Dart?
    We jumped the gun a little here, teasing the Mimic Dart's arrival at the Outpost recently. This feature however was deprioritised internally as we moved through production so that we could focus our attention on other areas and as a result has not yet been seen in Insiders to begin its testing and iteration phase.
    The team will jump back onto this expansion of the blowpipe's versatile toolset once we have Season 14 stabilised in Live and we intend to deliver this new dart later in the Season as part of one of our monthly updates.

    It's always painful for us to have to delay a feature of any size and no doubt some of our players will be disappointed at the reduced feature set at launch today. I hope that by sharing the steps we've taken through this process you can see our clear commitment to improving the quality of our releases even in the face of losing value along the way.
    I stand by our decision here to focus on the player experience at launch and for us to put our hands up and hold on something that we can see clearly just isn't ready yet.

    We know that this is still ultimately a reactive decision and one very late in the process, and that this is a clear area we need to improve, but I'm happier knowing that in this scenario we've made the pragmatic call and addressed these areas ahead of launch rather than as a reaction to Live feedback.
    Thank you all for your patience here, the team are working hard to rebuild confidence in these features and we'll get them into your hands during the Season as soon as they are ready!

    Drew 'Sonicbob' Stevens

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  • Just some thoughts on how I might overhaul some of the new features to make them fun and shake up (but not upend) the meta.

    The grapple gun really isn't an intuitive tool in it's current state. I'd suggest giving it longer reach and removing exclusion zones. I'd also consider making all ships immune to it. It already appears to be an edge case use in PvP, and working on one ship type (galleon) but not others adds to the confusion.

    Perhaps we could let it really shine in PvE scenarios as a fun tool that creates some truly neat water cooler moments.......instead of being mediocre at both PvP and PvE.

    The merfruits are interesting. My take on how they're used would be to overhaul mermaids in general. Make the default time for a mermaid to spawn related to time spent in the water as opposed to distance from your ship......say 30-45 seconds? But if you eat a cooked merfruit it summons the mermaid instantly. I think this would be a more impactful shake up to the current meta, and give Sea of Thieves unique naval battles a chance to shine a bit more.

    Whether merfruits go this route or not, I'd like to see something like the above suggestion changed with mermaids. It'd be really neat if the decision to leave your ship had more weight, both in how quickly you're able to return and "reset" and also in deciding whether to take up one of your food slots with a recall item......... should your away plan not succeed.

  • @sonicbob said in Season 14 Update - State of Play:

    We know that this is still ultimately a reactive decision and one very late in the process, and that this is a clear area we need to improve, but I'm happier knowing that in this scenario we've made the pragmatic call and addressed these areas ahead of launch rather than as a reaction to Live feedback.

    I'd be remiss if I didn't also mention that, while the state of season 14's launch isn't what we all wanted, good on the team for making some tough calls knowing you'd catch flak for it.

    I know it wasn't easy, but thanks for making the overall game experience a priority and doing your best to safeguard that.

  • As a small QoL consideration to the blow dart could we make it so that the fire is a hold and release shot (holding the right trigger brings it up and let's you shoot farther) freeing up left trigger to be used for the ammo radial.

  • @captain-fob4141 said in Season 14 Update - State of Play:

    As a small QoL consideration to the blow dart could we make it so that the fire is a hold and release shot (holding the right trigger brings it up and let's you shoot farther) freeing up left trigger to be used for the ammo radial.

    I like this a lot. Fewer button presses and being able to truly change dart types on the fly. Almost like currently selecting new shanties with your instrument out or bait with the fishing rod.

  • ---Post-Launch Update---

    Hey Folks,

    So for transparency this original post was written prior to us opening up the servers today and focused on sharing our state of play at Launch.

    With a few hours of Live play now under our belt it's clear that further issues have flown under our radar here and made their way to live.
    Its been incredibly disappointing for the team to see issues with the new features surface so soon and just reinforces our need to focus in on improving quality.

    The team have been investigating reports as they've been coming in and we'll be preparing a hotfix for early next week to begin addressing the high impact areas.
    I'll hold on the specifics for this hotfix as we pull together a plan, but have confidence that the team are aware of the prominent issues getting reported here and prioritising accordingly.

    I appreciate that folks are eager to see improvement in quality here and ultimately words aren't going to cut it, so we need to get stuck in and prove through our actions how we can make changes for the better here.

    Drew 'Sonicbob' Stevens

  • @sonicbob while some stuff was caught early in general it just shows that somehow quite a few processes are just not in place, from simple language/text checks to how featuresets work.

    It comes of as unpolished and to me, as a software engineer, unprofessional. Yes mistakes happen we are all human. But this seems to a rule for sot releases rather then an exception.

    I think it would have been best for this season to have been delayed as soon as those two issues where found. Better delay and have quality then push trough and get this.

    Issues like the ones caught during release shows some improvement, but wasnt the reason for season 9 being extremely long was to get these processes more under control ? Well season 10 almost exactly one year ago and here we are 4 season later with worse releases and less and less polish.

    What do i mean by polish?

    • equip a disguise menu doubles up text ‘Equip “[name] Disguise” Disguise’.
    • CoF should have been moved, then was reported to also still be in burning blade, oh wait no we forgot to move it alltogether.
    • When killing Ocean crawlers with poison 8/10 times the commendation ticks up by 3 instead of one.
    • when walking trough loot, you move smoothly, if there is a Disguised player the movement stutters INSTANTLY giving away the hide.
    • Blowdart ammo not refilling properly, 9/10 times it works fine other times it forgets to refill one of the unequipped ammo types if that type is not fully empty

    To me these seemingly smaller things are more indicative of the lack of quality control within the dev team(s) and basically means that it will be an uphill battle for a significant amount of time.

    It “hurts” to see this, especially after a new “quality” team being touted for several videos now.

  • Again? Im not even mad.

  • I'm generally very patient when it comes to folk doing their best with what's given to them. We all make mistakes from time to time.

    But when mistakes keep happening, you have to look at the processes and see what needs fixing - are QA being given enough time and resources? Are concerns internally being taken seriously and addressed? Are realistic deadlines being set by management? Should updates be done earlier in the week? Are those working on the game in good morale?

    I'm sad that the game is in such a state, and updates aren't going to plan lately, but I'm more concerned right now with what state Rare are in (as an example, the Rare Store has been MIA for nearly 10 months with no update). I hope the ship can be righted for both the game and company.

    I'll end with the positives from this State of Play: transparency and honesty is always welcomed, and it's good that you made the decision to deactivate broken features that you had identified before launch.

    Much love and happy sailing.

  • Can we get the merfruit out of the food inventory completely? It's really frustrating to be fighting and the first thing to pop out is that shiny fruit that also, during a fight with the new blunderbuss it's really possible that I will end up in the water and waiting for my mermaid to show up.
    I suggest having a diferent hotkey for it or at least put the merfruit last after the 5 pieces of food that I got earlier.

  • My honest response here is - why not delay the Feature in the same way you delayed features the end of 2023 season...

    Announce the Features being focused on for that season but then release them slowly in the order of quality of finish?

    I also felt this seasons update was brought forward a week when it came to in-game "weeks left" timer, which also bring in more issues.

    I'm so pleased to start a new season of renown but feel new features could be released in smaller updates, like back in the old days.
    These BIG Season updates have caused so many issues...

  • The main thing that is becoming clear, is that Insiders is completely broken, here's what needs to happen.

    • Insiders needs to be public, bug hunting streams would be fun to watch, and would encourage more people to actively bug hunt.

    • Reporting bugs needs to be easier, a 50mb limit combined with the nda makes it a pain to upload footage, and the website takes forever to upload to and handle the report, and a lot of the time it will bug out and you have to restart the report. There needs to be an in depth dedicated in game report system.

    • Insider rewards need to be reflective of helpful reports, not time played, I sometimes sail from outpost to outpost and all I see is players afk either with a program or just wiggling their mouse every 8 minutes.
      This is a hard one to fix, as we know any metric that becomes a target ceases to be an accurate metric, and bug reports isn't an area you want to sacrifice accuracy. But something has to be done, maybe a closed insiders with a closer eye on insider activity, but insiders servers are dead enough as is. Perhaps paid bug testers

    • This is more minor, but there should be an lfg page and closed vc in the discord server for Insiders, lots of bugs need multiple players to work or be observed, and maybe this is just my servers but open crew is completely empty.

  • Very glad to hear that the mimic dart hasnt been scrapped. I just hope it doesnt mimic people's usernames as well, to avoid any false bans.

    Thanks for keeping us up to date.

  • @sonicbob Dude no worries! We get these updates for free and know it's complicated to implement. I appreciate you making this call as a way to make sure Season 14 is smooth. We'll enjoy these features when they're ready. There's enough fun stuff this season to keep us occupied, thanks for all your work!

  • I think @realstyli did a very excellent job at explaining what alot of us are thinking and questions and actions that need to be taken. It keeps happening and getting worse. There seems to be a lack of management and accountability within Rare. We all make mistakes but its getting out of hand. We understand its difficult but there is without a doubt changes that are needed. I love this game. It is to me the best game I have ever played and I have been gaming since the Atari era. Ive never cared for nor had as much fun as I do on the seas, yet I have never had a game where me and my crew talk about how much and what stuff we think will break on Update day. Its sad its gone from this is gonna be exciting to how much will be broken. The transparency is always appreciated. Hopefully we can see proof and not just hear promises. Best wishes to you all.

    P.S. Please consider changing Insiders to a Public Test. I think it would greatly benefit the game.

  • In all honesty, I know it's not been a perfect release, but I personally had the smoothest feeling servers last night when I finally got immersed. Not even the burning blade spawning impacted my gameplay, and we had two galleons and two sloops in close proximity. I know there are flaws, but y'all have progressed by leaps and bounds, so know that it's seen and appreciated.

  • @regairegina I agree here servers feel oh so smooth when sailing around and such, dont get any lag or other so something positive amongst all this eh

  • It's really easy for players to get wrapped up in what's wrong and forget to acknowledge what's gone right. This was by far, despite the delayed features, the smoothest update I have experienced during my time in this game. The servers were shockingly smooth, the weapons worked largely as intended, I wasn't plagued with DC's, the servers were full of players that were laughing and having a great time with the new toys. The concept for this season is so clever!
    I am also overjoyed to see timely and transparent communication and ownership of where things have fallen short.
    Thank ya'll for your handwork and the positive direction the team is moving with game updates and communications! Looking forward to the hotfix.

  • I and my crew played last night and we had a smooth experience. We have seen much worse releases, and content released while ignoring major issues. I feel there where too many major concept changes(i.e. no harpoon boarding) made too close to release for a finished product(that's not something insiders can fix). However I definitely prefer stable servers and delayed content to massively crashing servers as I have seen before. Lets definitely keep appreciating when Rare acknowledges issues, and communicates more clearly/transparently as they seem to be making an effort to do lately. Keep stabilizing/fixing those servers and chasing those cheaters @sonicbob.

  • All the bone crusher jackets have a visual glitch

  • I appreciate that folks are eager to see improvement in quality here and ultimately words aren't going to cut it, so we need to get stuck in and prove through our actions how we can make changes for the better here.

    I understand you’re the face of these updates and this post is in no way directed at you, but the quality level players are experiencing from these game updates is beyond poor and not what an industry leading games company with nearly 40 years experience should be delivering.

    I don’t know what on earth is causing such poor quality updates to come out now two seasons in a row but it sets the tone for the rest of the season, and falling flat on your face at the start of the race is just embarrassing.

    Several times there’s been commitment to making the game better and having stronger quality updates as teams are shifted to focus on this quality. It’s got to the point that this phrase is a meme and now become a lie to quell the masses.

    I think it’s clear you’re understaffed for the type of game you have on your shoulders. You need more people to help deliver content on time AND keep the game healthy. Hire. More. People.

    I truly love this game and the people who make it, but my god it is so embarrassing that I have to tell people who want to play desperately, to avoid it.

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