Ship's Log "Something Went Wrong"

  • LminalNotion
    Seafarer
    Insider
    Founder

    For shortly after the Ship's Log was introduced in Season 7, I have been unable to access it, only getting the error "Something Went Wrong. The Ship's Log can't be shown right now. Try again shortly."

    This occurrs across any PC and any XBox console, but only with my account. Friends and family on the same devices have no issue. My ships will progress as normal and I can see it when logging into the website, but I shouldn't have to do this, and would like to be able to use the feature to change my logbook.

    I have opened a support ticket which was almost immediately closed with a resolution that it would be looked into, but to be honest I have no faith that it ever went beyond that. Google/forum searches show others are experiencing this as well but no solutions.

    Please RARE, look into this issue seriously, and if anyone has a solution please share. It feels like I'm locked out of a major Captaincy feature.

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  • Cpt Bluebery
    Commander

    I had this issue too since few months, sadly there is no solution and my tickets on support website are ignored.

  • Taerya
    Captain
    Insider

    @lminalnotion i have same problem
    I tried everything but failed
    I also tried to contact the ticket more than 5 times but all failed
    It's hopeless

  • Mermaid Aze
    Marauder
    Insider

    Please make it so we can edit pins from the website at least 🙏

  • Look Behind You
    Vanguard
    Insider
    Moderator
    Founder
    Deckhand

    As this thread was months old and revived today, it will now be locked.

    A general reminder to all, please avoid reviving threads aged past 30 days, as it is considered a necro, and is against our Forum Rules.

    Bumping Threads
    Bumping threads with content that is not providing additional information to the original post is not permitted. Resurrecting very old threads is also not permitted. A warning will be issued and the thread locked. Ignoring the warning will result in a temporary ban from the Forums and a final warning. If the action continues, a permanent ban from the Forums will be issued.

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