Need Help: Microsoft redeem rewards issue

  • Hi, so i got the ancient coin pack from microsoft bing rewards, redeemed them to my microsoft account but they havent seem to gone through, i read that this could be because i own the steam version, so when i try put the codes into steam they also did not work, and now im a bit disappointed that ive lost about 12000 bing rewards points and recieved nothing
    I should have 1300 Ancient coins more than what i have now from what i bought with bing rewards yet i only have ones that i recieved from plunder pass and ancient skeletons still

    Is there any way to fix this bug, my xbox and steam are linked and have been linked since i began playing, i am fairly concerned and couldnt find much in the support section about bing rewards.

    Thank you for helping and travel safely on the seas

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  • @neptuneotter Ahoy matey!

    Since you have gained these rewards via the MS Store you will need to boot into the MS Store/Xbox version of the game for these to unlock for you.

    I would suggest using XCloud so you don't need to install a new version of the game.

  • @musicmee
    i have the same issue.
    i tried logging in on our xbox too, still nothing.

    any other tips?

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