Connection Issues as of 2nd May Confirmed by Diego (Rare Community Manager)

  • Mad Jack Ketch
    Lord
    Insider
    Boatswain
    Founder

    There is word on the Official Sea of Thieves Discord from one of the Rare Community Managers and the message is as follows;

    DiegoToday at 21:09
    @here Ahoy, we are aware of server issues at the moment and are currently investigating. We will update accordingly! Thank you for your patience

    More information will be updated as I see or any other players sees more information! :)

    Also check out the Support Page for more information

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  • Ghostpaw
    Legend

    Thanks. That is much more info than the simple “There are issues affecting services” statement on the support page. It makes me wonder what they mean by “Also check out the Support Page for more information”

  • CptnSpaulding71
    Marauder
    Insider

    Is this why I am seeing the lapisbeard error? Never seen that one before.

  • Algorum
    Ship Mate
    Insider

    The servers are getting baked by all the new players.

    Hopefully it gets fixed by tonight.

  • CptnSpaulding71
    Marauder
    Insider

    Same problem with every game out anymore, they refuse to spend the money to make sure they have enough servers to handle high loads like this and we, the people who pay them for the game, end up on the losing end of the deal. Just for once I would love to see a game developer do so proactive maintenance.

  • Mad Jack Ketch
    Lord
    Insider
    Boatswain
    Founder

    @cptnspaulding71 That is the reason :) My client completely crashed and then couldn't get in after that.

  • CptnSpaulding71
    Marauder
    Insider

    Do you know if this is on both xbox and PC? I was just going to see if I can get on with my xbox but it has an update so it might be a little while.

  • Skulliah
    Legend
    Insider
    Boatswain
    Founder

    It's not just Sea of Thieves, Xbox Live and Mixer are having some issues tonight!

    https://twitter.com/WatchMixer/status/1124043872378720257

  • Musicmee
    Vanguard
    Insider
    Moderator
    Founder
    Deckhand

    @skulliah

    The whole internet broke!

    alt text

    Anyway, looks like the waters here are calming down a little!

  • monty99
    Marauder
    Insider
    Founder

    still getting strawberrybeard errors and no idea what that is since it`s not on the list of errors on support page :(

  • Ghostpaw
    Legend

    @cptnspaulding71 said in Connection Issues as of 2nd May Confirmed by Diego (Rare Community Manager):

    Do you know if this is on both xbox and PC? I was just going to see if I can get on with my xbox but it has an update so it might be a little while.

    Xbox too

  • Musicmee
    Vanguard
    Insider
    Moderator
    Founder
    Deckhand

    @monty99 Ahoy matey!

    This is an Authentication/Xbox issue and as it looks like they too are having issues, you may just need to wait it out.

  • monty99
    Marauder
    Insider
    Founder

    @musicmee said in Connection Issues as of 2nd May Confirmed by Diego (Rare Community Manager):

    @monty99 Ahoy matey!

    This is an Authentication/Xbox issue and as it looks like they too are having issues, you may just need to wait it out.

    might as well play Football manager on the PC then head to bed, and hopefully SOT works in the morning

  • CptnSpaulding71
    Marauder
    Insider

    I can confirm it is affecting xbox as well so I guess no pirate life for me.

  • BKJ7 v2
    Marauder
    Insider

    Luckily I was online before the servers had issues. I'm still in the game and it's working fine but my friend is unable to join me. Just fishing and cooking in the meantime. Hopefully he doesn't have to wait too much longer....

  • Kanip65
    Insider
    Founder

    @bkj-seven My friend and I are in the same situation, but I'm the one unable to join, feels bad

  • ReapingLegion
    Commander
    Insider

    I get Lavisbeard, better go to sleep and hope it'll be fixed tomorrow! :D

  • CptnSpaulding71
    Marauder
    Insider

    Support site now says "all services are running normally" but I still am getting the lapisbeard error so the support site is lying.

  • Rudz8484

    I too am waiting to get online

  • MonkeBut88
    Insider

    Aye! I to am have the Strawberrybeard Blues

  • Gh0stG1rl707
    Rogue
    Insider

    I keep getting strawberrybeard I hope whatever the problem is gets fixed soon

  • CptnSpaulding71
    Marauder
    Insider

    They might want to regularly update their support site that claims it's regularly updated because clearly all services are not running normally right now.

  • Arsigi
    Ship Mate
    Insider

    @musicmee said in Connection Issues as of 2nd May Confirmed by Diego (Rare Community Manager):

    @skulliah

    The whole internet broke!

    alt text

    Anyway, looks like the waters here are calming down a little!

    Sigh - I miss Leslie Nielsen.

  • CptnSpaulding71
    Marauder
    Insider

    @arsigi Roger Roger, Over Under and stop calling me Shirley!

  • Kanip65
    Insider
    Founder

    Ladies and gentlemen, I have entered the game

  • CptnSpaulding71
    Marauder
    Insider

    @kanip65 So what you're saying is there's a chance? Anyone know what that quote is from?

  • Ghostpaw
    Legend

    @kanip65 Quick, purchase a lottery ticket before your luck runs out. 😀

  • Im Insane 91
    Captain
    Insider
    Founder

    can we actually get some information bcs its been almost 3 h here waiting to play streamers and other ppl are playing tge game some more information would not hurt RARE

  • Sprite SJ5
    Castaway

    I was in than it gave me the "LapizBeard" Error

  • Revxanx
    Castaway

    PLS HAVE IT FIX I REALLY WANT TO PLAY BADLY

  • CptnSpaulding71
    Marauder
    Insider

    @nh-sierra But according to the SOT support site it is fixed so we all are suffering from the same bad hallucinations I guess.

  • Revxanx
    Castaway

    @cptnspaulding71 yea The Strawwberry beard doesnt exist but it does WAT???????/

  • CptnSpaulding71
    Marauder
    Insider

    Bombard them with support tickets so maybe they will actually fix it instead of just claiming it's fixed.

  • Mad Jack Ketch
    Lord
    Insider
    Boatswain
    Founder

    @cptnspaulding71 Support tickets will not help the issue.

  • NeburDZerep
    Captain
    Insider
    Founder

    @cptnspaulding71

    Everything is fine on Rares end. This is an Xbox issue!

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